Use Cases

Optimizing Staff Allocation & Productivity

We incorporated a client’s staffing and employee management system (Chronos) into their modern data warehouse so that they can track and trend ratios of staff allocations.

Monitoring Staff Hire Rates

Tracking and trending whether a staff member is direct hire or from the external resourcing agency. Putting in place some targets behind when they are external resourcing, providing a tighter view of what they do to get that back to internal resources. And building the dashboards to support business intelligence.

CRM Data Analysis for Skilled Nursing Facilities

We worked with Skilled Nursing Facilities and their WelcomeHome CRM system to harvest all of their sales and marketing data. How many cold calls did they get? How many leads did they get on new residents? How many tours did they get? How was the follow up on that and how is the ratio of movements to move outs going?

With access to their WelcomeHome data, they can more effectively staff and allocate resources daily in real time, ensuring the right patient volume and proper staff ratios, rather than relying on less timely weekly reports.

Enhancing Data Warehouse Performance & Scalability

We have successfully moved several healthcare clients from an on-premises SQL Server data warehouse to an Azure Synapse data warehouse, implementing automated pipelines, source control repositories, and maintaining the reporting systems.

This migration improves the performance, scalability, and security of your data warehouse, enabling you to handle larger and more complex data sets, faster query processing, and lower operational costs.

With Azure Synapse, our clients can also leverage the power of AI and machine learning to gain deeper insights and drive innovation in their healthcare services.

Leveraging data and AI solutions in Medicare

We worked extensively with Medicare members, who can join or leave monthly. It's crucial to stay ahead of this information, report it for compensation, and closely manage actions for the member population from a population health perspective.

With a modern data warehouse and analytics infrastructure in place, you can track member enrollment, disenrollment, and eligibility status, as well as their risk scores, quality measures, and care gaps.

We can also create dashboards and reports to monitor member satisfaction, retention, and outreach efforts. By leveraging data and AI solutions, we help our clients improve their Medicare Advantage Star Ratings, increase their reimbursements, and enhance their member engagement and loyalty.