Managed Services

Managed Services

Managed Services is the logical next step to cloud migration.  It is typical that companies offsetting internal IT costs with managed services reap a 4X return within a year.  Rather than training your existing IT staff on the details of new technologies for each new technology investment, you divide and conquer.  Your existing staff knows your business -- they are better off directing specialists like OmniData in a variety of expert areas.  Allow us to maintain your Modern Data Estate for Analytics.

Managed Services for The Modern Data Estate

Agile, Skilled, and Cost Effective

Four Reasons our leading customers choose the managed services option for ensuring the success of their Data Estate:

1.  On Demand – Our skills in use when you need them, without waste.

2.  Lower OPEX – Typically 27% FTE cost with focused expertise.

3.  Specialization – Our staff lives and breathes data architecture, your staff needs to focus on your specific business needs.

4.  Needs based use - Every house doesn’t need it’s own fire department.

Ask us about:

– Bundled financing to transfer CAPEX to OPEX

– Full cloud stack offerings on one PO

– 24 Hour Monitoring

Service Level Offerings

The following services level offerings represent a steep 39% to 44% discount with highest level of response.

Basic

Under $3,000 / per month

Includes Unlimited 8 hour response for Technical Support, 8 hours of Solution Support, 4 hours of phone in training, and a full 8 hours of Solution Architecture and Development. Savings of $2025 per month over time and materials with preferred response.

Bronze

$4,000 / per month

Includes Unlimited 8 hour response for Technical Support, 10 hours of Solution Support, 5 hours of phone in training, and a full 12 hours of Solution Architecture and Development. Savings of $2750. per month over time and materials with preferred response.

Silver

$7,000 / per month

Includes Same Unlimited 8 hour response for Technical Support, 20 hours of Solution Support, 10 hours of phone in training, and a full 20 hours of Solution Architecture and Development. Savings of $4925. per month over time and materials with preferred response.

Gold

$ / per month - Call Sales

Includes Same Unlimited 8 hour response for Technical Support, 35 hours of Solution Support, 20 hours of phone in training, and a full 80 hours of Solution Architecture and Development. Savings of $12,550. per month over time and materials with preferred response.

Call with questions or to tailor a plan specifically for your enterprise.

Details of Offering - Data Estate Support and Success Management Services Offered by OmniData Insights

Our support services are intended to maximize your skills, and ours, according to your operating budget. So, we’ve structured services that allow your IT and Data Support staff to focus their energies on the unique needs, qualities, and opportunities within your organization. We make our organization available to support the intricacies and challenges that arise from combining and securing various technologies in the stack. To understand more about how this can work to your advantage read on, regarding our different success management support level offerings.

At different times, technology deployment bottlenecks can arise from four sources:

1. Technical Support – You can’t get the product to work and you don’t know why. Our basic Technical Support and most economical offering in this circumstance gives you a response within eight hours to schedule our skills and expertise within a reasonable time limit.

2. Solution Support – The product is working but there is a unique set of cricumstances and combination of technologies that you would like to see working. And you would like to get help from someone who has been there before, avoiding a lot of trial and error. Your time, and your speed to solution are often most important and it is crucial you this level of responsiveness is available. Target for these calls is same day resolution.

3. Training – The product works but you don’t work with it all day, every day, and you have forgot- ten some of your training because of the fifty other responsibilities on your shoulders. You may not want to say so, but you simply need to be retrained on something you know the product does, but you don’t remember exactly how. We work with our products all day every day. We’ll support you and help you retrace your steps.

4. Solution Architecture and Development – You want staff augmentation and a high level of expertise to deliver fast results. You know you want to partner with OmniData Insights at a fluid level, without drawing up new contracts to manage every interaction. You trust us and know we belong on your team. And you want this kind of creative invention and support on demand without committing to FTEs. We offer our expertise on demand at costs far below the cost of FTEs.

So, let’s partner and play to our strengths. You know your organization’s unique qualities. We solve problems and deliver results from our offerings every day, all day long.  Azure Stack, TimeXtender, Jet Reports, OmniDynamics Prism and other OmniArchitectural Prisms.